The cash register cash box does not automatically bounce off? I believe this will make the cashiers in the business crazy, and the customers are anxiously waiting to pay the bills, but the money is tied up by the money box. Don't worry, today Xiaobian tells you why it can't be opened if the cash box is not opened!
The setting of the POS cash register or other external reasons may cause the cash box not to open automatically. The mainstream of the cash register cash box is the RJ11 interface, which is controlled by the front desk printer driver. Therefore, we should first check whether the connection between the cash register cash box and the front printer is connected. If the connection is correct, we will check if the driver of the front printer is installed, because the driver of the front printer contains the control cash box. instruction. If it is determined that it is a driving problem, then we should promptly call the cashier manufacturer's after-sales personnel to remotely install the driver, the process will take a few minutes.
If the driver is ok, we need to observe whether the rails of the cash register cash box are deformed or stuck. If the cash box is difficult to close after opening, look at the bubble in the cash box, and check if the cash box rail is deformed. There is also a more common reason, that is, the banknotes that have been dropped in the cash box are stuck. If it is found that there is a foreign object stuck in it, we should contact the relevant technical personnel of the cash register seller, and do not pull the cash box at will.
Whether the cash box can be popped up is also related to the cash register software settings. Like the Jiawei V6 software, it is set in the function inside the front desk. Other brands of cash register software may also be set in the background, and the cash register software will automatically pop up. After the cash box is set up, check to see if the cash box can be ejected.
If the driver is ok, we need to observe whether the rails of the cash register cash box are deformed or stuck. If the cash box is difficult to close after opening, look at the bubble in the cash box, and check if the cash box rail is deformed. There is also a more common reason, that is, the banknotes that have been dropped in the cash box are stuck. If it is found that there is a foreign object stuck in it, we should contact the relevant technical personnel of the cash register seller, and do not pull the cash box at will.
Whether the cash box can be popped up is also related to the cash register software settings. Like the Jiawei V6 software, it is set in the function inside the front desk. Other brands of cash register software may also be set in the background, and the cash register software will automatically pop up. After the cash box is set up, check to see if the cash box can be ejected.
Here, Xiaobian should remind everyone that when encountering POS cash register or cash register accessories failure, don't panic, calm down and deal with it. If you feel that you can't solve it, you should contact the relevant after-sales personnel immediately. So as not to cause losses in business.
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