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On March 9th, the “GTIC 2018 Global AI Chip Innovation Summit†hosted by the smart industry's first media and industry service platform, was held in Shanghai. The conference was held in the theme of “Entering the AI ​​World and Seeing the Future from the Coreâ€. To 32 heavyweight guests to share, from the upstream industry chain, to the hot start-up projects, to the new industry upgrades in the field driven by AI chips, systematically explore the technical prospects and industrial trends of AI chips in 2018.
Among the guest speakers, Zhao Feng, CTO and Vice President of Haier Home Appliances Industry Group, from the user's point of view, with the theme of “AI Empowering Smart Familyâ€, the sensors, chips, operating systems, software and software involved in the family scene. The various services on the how to combine to provide the best experience for users to share, and detailed Haier's proposed full-house smart home solution. The following is a dry speech for the Dr. Zhao Feng conference organized by Zhizhi.
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New changes in the home appliance industry in the era of artificial intelligence
Opening, Dr. Zhao Feng said that the revolution brought about by technological innovation is very huge. Many of the top ten global market capitalization companies 10 years ago were companies engaged in the financial and petroleum industries, and the technology companies were only Microsoft. However, according to the top ten global market capitalization list in 2017, technology companies have occupied the vast majority of seats in oil companies, financial companies have come to the fore.
From a historical perspective, each era has different productivity. In the mechanical age, the most important thing from steam engine to automation is power. Therefore, coal and energy become much-needed production materials. In the era of automation, the most important thing is electricity. In the information age, computing power has become productivity. In the intelligent age, the important productivity is artificial intelligence technology, and the production materials are data.
Dr. Zhao Feng further pointed out that the evolution of the home appliance industry is also very similar. Taking refrigerators as an example, refrigerators are traditionally tools for storing food. In the mechanical era, people use ice to achieve this function; in the era of automation, electric-powered refrigerators have been produced; in the Internet era, refrigerators have realized networking functions. Various services are available online. However, in the era of artificial intelligence, the experience that users really want is not just a simple point on the screen, they want to get a variety of services, such as food recommendations. Under this circumstance, the home appliance industry is facing a new transformation, and home appliances urgently need to be transformed from a past-sleeping networking hardware into a smart device that can solve the needs of users' food and water.
Launched a full house smart home solution for the industry's transformation pain points
With the increasing demand for smart home appliances, the home appliance industry has also encountered some pain points. Dr. Zhao Feng pointed out from the industry that these problems mainly exist in user experience, product interconnection, ecological services, and business models. The main points are as follows: 1. Most products are single product intelligence, not complete sets. 2. Many so-called smart products are actually pseudo-intelligence, and it is difficult to form interconnections between products. 3. The user's experience is mainly based on control. The product cannot actively judge the user's needs and actively provide services to the user.
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According to Dr. Zhao Feng, Haier started from the user's use scene, surrounded by four physical spaces: smart living room, smart kitchen, smart bathroom and smart bedroom. It is surrounded by the whole house air, the whole house water, the whole house, the whole house security, the whole house. Entertainment, whole house health, whole house information, seven full house smart home solutions.
This solution has three characteristics: First, the product layout starts from a complete set of solutions, behind which there are design capabilities, installation capabilities, and after-sales capabilities; second, cutting from the scene to provide users with a scene experience; third, with customization, As user needs continue to evolve, the solution will continue to evolve. To sum up, this set of solutions for smart home scenarios is fully intelligent, fully interactive, full-scenario, and fully aggregated.
In the four physical spaces, how do the seven solutions realize this one-stop, full-scenario, customized whole-house smart home solution? Dr. Zhao Feng said that behind this is the support of Haier's smart life platform, U+ Smart Life X.0 platform. This platform uses a UHomeOS operating platform, two engines IoT + AI dual engine, three customized services, including custom interactions, customized scenarios, customized services, to bring users the intelligent experience of N different home scenes.
Interpretation of U+ Smart Life X.0 Platform "1+2+ 3 " Mode
Then, Dr. Zhao Feng introduced in detail the problem of pain points in the industry, the U+ smart life X.0 platform established by Haier and the proposed “1+2+3†mode.
The UHomeOS operating platform is a software platform management system for smart hardware, smart home appliances and other devices, which is the same as the Windows operating system of the PC and the Android operating system on the mobile side. In the Internet of Things era, the operating system manages a wide variety of sensors, providing a variety of interactions for different users.
UHomeOS will also be available in different sizes for different sizes of hardware, with three versions for different sizes: UHomeOS Full (for smart homes with screen), UHomeOS Compact (for smart homes without screen), UHomeOS Lite (for smarter) Small household appliances such as door locks and smart bulbs). In October last year, the Haier UHomeOS operating system project was also positioned as a national nuclear high-level major project by the Ministry of Industry and Information Technology, the Ministry of Science and Technology and the Ministry of Finance.
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In custom interactions, custom scenarios, and custom services, it refers to the U+ Smart Life X.0 platform that will customize the portals, scenarios, and services of various interactions to bring about product changes with changes in interaction patterns. Dr. Zhao Feng also gave a detailed explanation for customized services.
In the custom interaction, U+ Smart Life X.0 platform will provide natural interaction, that is, the interactive interface is very conscious and easy to learn. Users do not have to spend a lot of time setting up. For example, using the artificial intelligence voice interaction technology, the user directly sets the air conditioning cooling mode setting and sets the temperature to 25 degrees directly through the voice command, without pressing the remote controller button. There is also a smart speaker that can be projected. In addition to the voice interaction function, it also adds a projection function and gesture recognition function. In addition, Haier has also made wearable devices such as watches that can control home appliances.
According to Dr. Zhao Feng, Haier is the first enterprise to introduce interactive central control equipment for smart home and smart device connection in the industry. Users can control home appliances through voice commands, query weather or listen to songs through voice interaction, and replace air conditioners according to instructions. Filter element, remove the smell of the refrigerator, etc. For problems that the device can't answer, the device will directly connect to Haier's manual customer service through the network, and the customer service staff will help solve it.
In the customized scene, the U+ Smart Life X.0 platform provides users with a variety of customized scene modes such as home mode and away mode. For example, some people go home and want to turn off the curtains and turn on the music, but others may do so. In the U+ mode, the user can select the general mode or upload his own mode. This custom scene can be imagined as the new APP store in the Internet of Things era.
Before talking about customized services, Dr. Zhao Feng first talked about the data from the home appliance industry. In October last year, the air conditioner industry released the first user white paper survey. According to the data, the summer air conditioner temperature setting of southern users was 1.5 degrees higher than that in the north. At this year's AWE, the washing machine industry released big data for users of global washing. According to the data, the frequency of washing machines in Shanghai is 40% higher than the national frequency. After having a large number of users and device data, we can customize a variety of smart life solutions based on each user's small data, such as water, food, toiletries, air and other aspects of life.
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There are two engines on the U+ Smart Life X.0 platform, one is IoT and the other is AI. The Internet of Things brings communication capabilities to a wide variety of devices; artificial intelligence passes data, understands and judges the user's behavior, and ultimately decides to actively provide services to users.
Dr. Zhao Feng said that “the key to driving customization capability is the dual engine of IoT+AI in the whole house-wide smart living solutionâ€. IoT brings scene-based networking and interconnection to the device. What AI brings is timely and accurate insight into user behavior and proactive service after sensors and interconnected devices acquire data.
For the practice of the whole house smart home solution, Dr. Zhao Feng introduced the achievements of Haier. At present, Haier has the most wisdom family patents in the world, and has the standard-setting leadership among more than 10 alliances and more than 20 standards organizations such as OCF. status. In January of this year, Haier Smart Home received the world's first Internet access pass from the world's largest Internet of Things Alliance OCF.
This article was first published on the WeChat public account: Chi things. The content of the article belongs to the author's personal opinion and does not represent the position of Hexun.com. Investors should act accordingly, at their own risk.
(Editor: Zhao Ran HZ002)
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